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The latest reports from users having issues in Katy come from postal codes 77449, 77494 and 77493.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 128,236 ratings
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Problems in the last 24 hours in Katy, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Katy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Katy, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Katy and Sugar Land.
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| City | Problem Type | Report Time |
|---|---|---|
 Katy | Internet | |
| Katy | Internet | |
| Katy | Internet | |
| Katy | Internet | |
| Sugar Land | Internet | |
| Katy | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Katy, Texas
Latest outage, problems and issue reports in Katy and nearby locations:
- Travis Nicholson (@rydclyde) reported fromSugar Land, Texas
@disneyplus @VZWSupport this is easily on the level of poor service one expects from Comcast ... this rollout is 100% garbage
- garciadadof3! (@Garciadadof3) reported fromKaty, Texas
@Xfinity Can someone please contact me! I’m trying to help a family member set up their new service they’ve already purchased, but need assistance. We’ve called cust ser and waited 8-12 min for the call back, but over an hour later we have nothing. No help from local store either
- Aili Toivanen (@ailitoiv) reported fromPecan Grove, Texas
@Xfinity @comcast @comcastcares How do your customers get customer service vs your automated non-helpful systems?
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
I called @comcast customer support because my internet is out. They told me unplug it and plug it back in. I told them I did it already they said do it again then got off the before the lights even came on. Now I’m still without service.
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast sucks. That's the tweet. Just awful.
- Lowell A. Doringo (@LoloDoringo) reported fromCinco Ranch, Texas
@Xfinity Damn it...I’m not crying, you’re crying!!!
- Erik Yates (@ErikYatesFilm) reported fromKaty, Texas
I’m watching the @astros on FS1 on @Xfinity and it keeps glitching...if it goes out during this game, I’m canceling all 3 services I have with them! Not just for that but after several problems & a recent 1.5 hr phone call. Don’t ruin this game...Go ‘Stros!
- Web 🕸 Tilton (@webtilton) reported fromCinco Ranch, Texas
@LauraGomezNews Yeah, but I’ve always had to watch FD on FuboTV. Either I didn’t know I had it on Xfinity or it used to be in Standard Def, I’m not sure why I never found it. But @JerryMiraFutbol just told me where it was and it works!
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast is the literal worst. Just horrendous always and does nothing to improve their service.
- Marti Smith (@spartimarti) reported fromCinco Ranch, Texas
@comcastcares We have a problem in Katy TX, ESPN 2 is down.....
- Tom O'Brien Jr. (@TommyOGolf) reported fromSugar Land, Texas
@Xfinity @comcast ARE THE WORST!They interrupt internet service for “scheduled” maintenance AND DONT TELL ANYONE! You guys SUCK! Begging @verizon for their 5g outside the loop!!!!! Xfinity/Comcast Sucks!!!!! Automated system hangs up on you!#WifeWorksAtNight #NeedsInternet!
- garciadadof3! (@Garciadadof3) reported fromKaty, Texas
@fduzant @JuliaMorales Sounded like it was an xfinity issue.
- Edgar David (@edgardavid84) reported fromCinco Ranch, Texas
@HyvonenLarry @comcastcares So definitely when you get here I wont be coming back. Lost a customer over $10. Good job
- Mi’Chael Myurz (@juicelessjerome) reported fromCinco Ranch, Texas
@xfinitymobile really is trash. I reached out once about my issue, and was told to DM @comcastcares and never got a responsr after 3day. Visited the store and was told they couldn’t fo anything but a network reset for the slow speeds. Definitely aren’t using Verizon towers
- Danh Phan (@maydaydphan) reported fromMission Bend, Texas
@Xfinity get yo sh*t together. #comcastdown
- D (@geauxdj74) reported fromCinco Ranch, Texas
Bad time for a “quick household update” @Xfinity #TheLastDance
- Martinez (@oouuarian) reported fromSugar Land, Texas
my phone provider has better internet service than xfinity wifi. smh
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
Daily reminder that @comcast is terrible.
- Mohammad Baqai (@afnanbaqai) reported fromPecan Grove, Texas
@ComcastCares#mobile_Care Due to inconveniences I was suppose to get a few free overages in case I went over data limit but they were never added to my account. Please help in adding those to my account.
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
@comcast There isn’t an outage
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Toni Jo 🌻 (@_ToniJo) reported
Ummm who works for Comcast? I sick of talking to Robot. I just need someone to put this outside cable line back up. A truck knocked it down as it was coming down the street.
- Xfinity (@Xfinity) reported
@ABehrGaming Are you in an outage or do you need some troubleshooting assistance? You can check the Xfinity My Account app for the most updated outage information or to troubleshoot!
- janae lewis (@JayJiggaa) reported
@Xfinity is trying to make me pay 200$ for service not being used I was told over a week ago a manager would call me back and no one did .
- Jeff Bartl (@JBartlCI) reported
Hey @Xfinity — Scheduling all-day maintenance and wiping out internet in an entire area on a weekday when a majority of the country is working from home is really, really stupid.
- Crystal Mikuly (@cryspistol) reported
@comcastcares need help with our phone and voicemail system
- #1 remy stan (@wokeupnext2you) reported
i know customer service is a scam but i don't think it would've hurt the comcast lady to be a little gentle as i got explained i didn't know anything about the bill and was trying to manage it as quickly as possible :/
- Paola Prato (@paoprato) reported
@comcastcares it’s been more than 12 hours and outage hasn’t been fixed. Hotspot doesn’t work. I need WiFi. Please fix this ASAP
- Jabba 愛 (@xxJabba) reported
@zBxrd @comcast I have @Suddenlink, and it hasn’t worked consistently in months. Lied to by multiple customer service reps and managers. Roommate is preparing papers to sue them rn.
- Rigdon smisson (@Bigrigy55) reported
@KnockahomaNTN He’s not saying anything, he’s on hold with Comcast customer service
- Paul Glassman (@pglassman68) reported
@Xfinity Both, work computer set up is hardwired and all of my streaming/gaming and mobiles devices are run off of WiFi. I consistently have issues with both.
